Deleting your data

Delete it yourself

• A video: open it and press Delete this video at the bottom of its page. Its recording, transcript, every version of the cut and every Short go straight away.
• Your own footage or brand files: remove them on Footage sources or Brand kit.
• Your whole account: open Help, and under Your account and data press Delete my account, then type DELETE. Your workspace, every video and file in it, your brand kit, your footage, your help history and your sign-in go straight away, and we email you to confirm.

Copies in our backups are removed within a further 30 days.

Or ask us

Can't sign in, or want us to do it? In the app press Help → Get help from a person and choose Delete my data, or email us at support@firesidecut.app from the address you use for Fireside Cut. We confirm by email when it's done: within 30 days, and usually much sooner.

What we keep

Invoices and payment records, for as long as tax law requires. These are held by Stripe and contain your billing details, not your videos.

Cancel your plan first

Cancel a paid plan in Plan and minutes → Card, invoices, cancel before deleting your account; the delete button tells you if you haven't. Or ask us in a request and we'll do it for you.