Privacy

Who's responsible

JMD Product Services LLC runs Fireside Cut and is responsible for your personal data in it. Contact us in the app at Help → Get help from a person, or by email at the address below.

What we keep, and why

• Your account: your email address and your workspace's name, to sign you in and contact you about your account.
• Your content: recordings, transcripts, the cuts and Shorts made from them, your brand files and your own footage, to make your videos.
• Billing: your plan, minutes and invoices. Card details go straight to Stripe; we never see or store them.
• Help: what you search for and ask in help, the answers written for you, your requests to us, and the recent errors and page details attached to a request, to answer you and to improve the guides.
• Technical: your browser type and screen size when you send a request, and service logs, to keep Fireside Cut working and secure.

We use this to provide Fireside Cut, to bill you, to help you, and to keep the service safe. We don't sell your data, we don't show adverts, and we don't use your content to train AI models.

Who processes it for us

Each of these handles data only to provide its part of Fireside Cut, under a contract with us:

• Supabase: database and sign-in (stored in London).
• Cloudflare R2: storage of your files.
• Modal: the machines that edit your videos.
• AssemblyAI: transcription of your recordings.
• Anthropic (Claude): planning edits, choosing Shorts and writing help answers. Anthropic doesn't train on this data.
• Google (Gemini): painting AI reconstructions, from a written description of the shot only.
• Stripe: payments and invoices.
• Resend: sending our emails.
• Lovable: hosting the web app.

To find footage, words describing each shot are sent as searches to the footage archives (such as the Internet Archive, NASA, Wikimedia Commons, Openverse, the Smithsonian and Europeana) and to stock libraries you've connected. Your recording itself isn't sent to them.

Some of these providers are in the United States. Where data leaves the UK or EU, it's protected by the safeguards the law requires, such as standard contractual clauses.

How long we keep it

We keep your content and account while your account is open, apart from a daily clean-up of what nobody needs any more: an earlier version of a cut and a Short replaced by a re-cut go 30 days after they're replaced, an upload that never finished goes after 2 days, and the editor's working files go a day after an edit ends.

When you delete a video or your account in the app, it's deleted straight away; when you ask us to, within 30 days. Either way, copies in backups go within a further 30 days. We keep invoices and payment records for as long as tax law requires.

Cookies and storage

We use only what's needed to keep you signed in and remember your help settings. No advertising or tracking cookies.

Your rights

You can ask for a copy of your data, ask us to correct it, delete it, or stop or limit how we use it, and you can complain to your data protection authority (in the UK, the ICO). Delete videos and your account yourself in the app, or ask through Help → Get help from a person and choose Delete my data or Signing in or my account. See deleting your data.

Children

Fireside Cut is for people aged 18 and over.

Changes

We'll tell you by email or in the app before any important change to this policy.

Email

support@firesidecut.app